Privacy Policy
Your privacy is a top priority for Mocsari Visual Systems Ltd. We are dedicated to looking after your Personal Information in a way you feel is 100% safe and secure, handling it in a responsible manner and complying with data protection laws.
This privacy policy sets out in plain English how Mocsari Visual Systems Ltd treats any information that you give us when you use our website.
Information you provide will only be used in accordance with this privacy policy, which includes:
1. About us
2. The information we collect
3. What we do with the information we collect
4. How long we keep it
5. Emails from us
6. Sharing with other companies or organisations
7. Security
8. Changes to this privacy policy
9. Access to your personal information
1. About us
www.quovadis-diaries.co.uk is owned and operated by Mocsari Visual Systems Ltd, whose registered office is 34 Dufferin Avenue Bangor County Down BT20 3AA. Our company registration number is NI064005. Data Protection Officer: Graham Mocsari (Director)
2. The information we collect
When ordering online through our web site or through Amazon Marketplace this is the information you provide when completing the checkout process.
When ordering by telephone, post or email this is either information you provide at time of order or, if an existing customer, information we update from previous orders.
This information will be:
Full name
Contact information including postal address, telephone number (if provided) and email address (if provided)
A record of your purchase
PLEASE NOTE: our web site does not use or store cookies.
Payment information - we use PayPal and Sellerdeck Payments (CreditCall), a third party payment process company, to process online and telephone payments and the only payment information we store ourselves is transaction authorisation codes and the last 4 digits and expiry dates of credit/debit cards. We never have access to full customer payment details.
3. What we do with the information we collect
First and foremost we use the information you provide to process and despatch your order to you. Purchase orders are stored to enable us to provide customer order histories and for us to track and forecast product sales.
4. How long we keep it
In line with GDPR provisions we hold records up to 6 years old as at the last 31st of January. Not happy with that? Contact us to have your order history partially or completely erased.
5. Emails from us
We hate spam as much as you do and we try to keep email correspondence to a minimum. We do not specifically email special offers or new product information, but as a service we email existing customers to notify them when the next seasons' diaries are available to order and may include product information in the same email. We minimise any unnecessary emails by targeting existing customers based on their order history i.e. when their specific diary edition is available and whether they have already ordered or not for that diary season. You are currently part of our database because you are either a valued client or have previously subscribed or expressed an interest in our products. On that basis, we are assuming that there is legitimate interest for contacting you. You are, of course, able to opt out at any time from any further emails from ourselves by clicking on the Unsubscribe link on our emails or emailing unsubscribe@quovadis-diaries.co.uk using the email address you wish to have unsubscribed.
6. Sharing with other companies and organisations
We don't.
7. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
8. Changes to this privacy policy
Mocsari Visual Systems Ltd may occasionally change or update this policy. You should check this page to ensure that you are happy with any changes. This policy is effective from May 2018.
9. Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold at any time. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible using the contact details below. We will promptly correct any information found to be incorrect or simply delete it if requested.
PLEASE NOTE that in line with GBPR guidelines and for the protection of the owners of the personal data we hold we reserve the right to use reasonable means to verify the identity of the person making the request.
Contact Details
Email: enquiries@quovadis-diaries.co.uk
Address: Mocsari Visual Systems Ltd, 8 Hollymount Park Newtownards Co Down BT23 7DJ
Telephone: 028 9181 4044